FAQs

Barollo Italy accepts the following payment methods:

Major Credit Cards
PayPal

We accept Visa, MasterCard, Discover and American Express. Your card will be charged at the time of checkout for all products ordered including pre-orders, limited editions and all Barollo products.

Email notification is sent confirming your payment. When your goods are processed for shipment another email will be sent with tracking details.

Please note that all prices are shown in US Dollars (USD). Orders placed for both US and Canadian shipping destinations are processed and charged in USD.

Secure Online Payments

Your credit card information is encrypted in our system using 128-bit SSL technology. This high standard of security means shopping with a credit card on Barollo Italy is secure, and ensures that your data will under no circumstances be accessible by third parties. Your credit card and billing information is recorded via a fully encrypted Secure Socket Layer connection (SSL). This and your other personal information are safe and secure and will only be used for your intended purpose. We comply with industry-leading security and privacy standards.

Taxes

Taxes are calculated according to your shipping destination and itemized on the order completion page. For orders shipped to a US delivery address, Barollo charges state and local taxes on online transactions, as required by applicable law. For orders shipped to a Canadian address Barollo captures the tax/duty assigned by the province in Canada where the goods are being shipped. For destination outside the US or Canada, VAT taxes and duties are the responsibility of the customer.

Returns, Shipping Information and Customer Support

For any questions regarding your recent purchase, custom orders, our return policy and more, please find detailed information on each designated page:

Custom Design Requests
Customer Support 
Production Process
Shipping
Returns & Exchanges
Product Care Guidelines
Contact

General questions? Please fill out the form on our contact page.